This section explains some of the terms used in the different role definitions, under “User Management Implementation Comments“.

Know Your Customer (KYC) Form Role

This is a type of role defined in the Fluxys Know Your Customer (KYC) Form signed by your organization during its onboarding with one (or more) members of the Fluxys Group. It is key because it ensures Fluxys is able to contact your organization with regards to critical topics.

As such, at least one instance of each type of role per Fluxys division and contract combination is required (i.e., it is not possible to inactivate the last active instance of this type of role per Fluxys division and contract combination).

Please add another active instance of this type of role for the Fluxys division and contract combination in order to proceed with the inactivation.

FluxSwiss Role

All FluxSwiss roles are currently read-only, meaning they cannot be edited or added by a customer Administrator. In order to add or edit a role for FluxSwiss, please contact your FluxSwiss commercial representative and they will be happy to support you.

Auction Bidder Role

The Extranet-Auction Bidder role provides the ability to a user to participate in auctions on Fluxys' Auction website (for Fluxys Belgium, Fluxys LNG, and FluxSwiss). Such a responsibility can only be administered after signing the necessary Power of Attorney (POA) documents. As such, this role cannot be administered by an Administrator. Please reach out to your Fluxys commercial representative to administer such rights.

Administrator Role

The Administrator role is critical and comes with a set of responsibilities defined in the KYC Form. As the Administrator for your organization for critical Fluxys topics, the Fluxys Group continues to require that Administrator rights are administered by Fluxys directly. In order to request new Administrator rights for a member of your organization, please submit a completed Fluxys Group User Management Administrator Request Form to your Fluxys representative and they will administer the new Administrator rights.