Roles Definitions and Access Rights are configurable per type of contract.

Capacity Subscription Agreement (CSA) 

Role 

Role Definition 

Fluxys System Access 

User Management Implementation Comments 

API User 

Identifies a technical user setup for automatic downloads on MyFluxys for Fluxys LNG

Access to setup communication protocol for automatic downloads.
[additional configuration needed and can only be done in Fluxys Group User Management Module] 

Role automatically added to contacts of type "technical" 

Commercial 

Point of contact for commercial topics such as contracts, new products, auctions, etc. relating to ship services at Zeebrugge terminal 

None 

KYC Form Role 

Commercial Backup 

Backup to the primary commercial point of contact for ship services at Zeebrugge terminal 

None 

KYC Form Role 

Digital Invoice Recipient 

Receive digital invoices for ship LNG services at Zeebrugge terminal 

None 

KYC Form Role 

Extranet-Administrator 

Person (Administrator) who manages user access and contact information for Fluxys LNG on behalf of the customer 

Read & write access to Fluxys Group User Management Module 

Administrator Role 

Extranet-Auction Bidder 

Person who participates in auctions of ship slots at Zeebrugge terminal 

Read & write access to Auctioning Fluxys LNG 

Auction Bidder Role 

Extranet-Manager 

Person who can log into all Client Portals of Fluxys LNG to access (with editing rights) their organization's private data. The role of “Extranet-Reader” in addition to the “Extranet-Manager” role is automatically assigned to ensure the user can see all the relevant data as well 

Read & write access to all Client Portals for Fluxys LNG

 

Extranet-Reader 

Person who can log into all Client Portals for Fluxys LNG to access (with reading rights) their organization's private data 

Read access to all Client Portals for Fluxys LNG

 

Finance 

Point of contact for financial topics such as invoice follow-up, bank guarantees, cash collaterals, etc. 

None 

KYC Form Role 

IT 

Point of contact for ICT topics such as Fluxys system downtimes, upgrades, new features, etc. 

None 

KYC Form Role 

Operational 

Point of contact for operational topics such as maintenances, nomination support, etc. Includes 24/7 services. 

None 

KYC Form Role 

Regulatory 

Point of contact for regulatory topics such as new regulations, etc. 

None 

 

LNG Agreement for LNG Truck Loading (LTL) 

Role 

Role Definition 

Fluxys System Access 

User Management Implementation Comments 

API User 

Identifies a technical user setup for automatic downloads on MyFluxys for Fluxys LNG

Access to setup communication protocol for automatic downloads.
[additional configuration needed and can only be done in Fluxys Group User Management Module] 

Role automatically added to contacts of type "technical" 

Commercial 

Point of contact for commercial topics such as contracts, new products, auctions, etc. relating to truck loading services at Zeebrugge terminal 

None 

KYC Form Role 

Commercial Backup 

Backup to the primary commercial point of contact for truck loading services at Zeebrugge terminal 

None 

KYC Form Role 

Digital Invoice Recipient 

Receive digital invoices for truck loading services at Zeebrugge terminal 

None 

KYC Form Role 

Extranet-Administrator 

Person (Administrator) who manages user access and contact information for Fluxys LNG on behalf of the customer 

Read & write access to Fluxys Group User Management Module 

Administrator Role 

Extranet-Auction Bidder 

Person who participates in auctions of truck loading slots at Zeebrugge terminal 

Read & write access to Auctioning Fluxys LNG 

Auction Bidder Role 

Extranet-Manager 

Person who can log into all Client Portals for Fluxys LNG (with editing rights) and to the Fluxys LNG Truck Manager application to access their organization's private data and book truck loading slots. The role of “Extranet-Reader” in addition to the “Extranet-Manager” role is automatically assigned to ensure the user can see all the relevant data as well 

Read & write access to all Client Portals for Fluxys LNG; write access to Truck Manager Fluxys LNG

 

Extranet-Reader 

Person who can log into all Client Portals for Fluxys LNG (with reading rights) to access their organization's private data and book truck loading slots 

Read access to all Client Portals for Fluxys LNG 

 

Finance 

Point of contact for financial topics such as invoice follow-up, bank guarantees, cash collaterals, etc. 

None 

KYC Form Role 

IT 

Point of contact for ICT topics such as Fluxys system downtimes, upgrades, new features, etc. 

None 

KYC Form Role 

Operational 

Point of contact for operational topics such as maintenances, nomination support, etc. Includes 24/7 services. 

None 

KYC Form Role 

Regulatory 

Point of contact for regulatory topics such as new regulations, etc. 

None 

 

LNG Bunkering Agreement (LBA) 

Role 

Role Definition 

Fluxys System Access 

User Management Implementation Comments 

API User 

Identifies a technical user setup for automatic downloads on MyFluxys Fluxys LNG 

Access to setup communication protocol for automatic downloads.
[additional configuration needed and can only be done in Fluxys Group User Management Module] 

 

Commercial 

Point of contact for commercial topics such as contracts, new products, auctions, etc. relating to bunkering operations at Zeebrugge terminal 

None 

KYC Form Role 

Commercial Backup 

Backup to the primary commercial point of contact for bunkering operations at Zeebrugge terminal 

None 

KYC Form Role 

Digital Invoice Recipient 

Receive digital invoices for bunkering operations at Zeebrugge terminal 

None 

KYC Form Role 

Extranet-Administrator 

Person (Administrator) who manages user access and contact information for Fluxys LNG on behalf of the customer 

Read & write access to Fluxys Group User Management Module 

Administrator Role 

Extranet-Auction Bidder 

Person who participates in auctions of bunkering operations at Zeebrugge terminal 

Read & write access to Auctioning Fluxys LNG 

Auction Bidder Role 

Extranet-Manager 

Person who can log into all Client Portals for Fluxys LNG to access (with editing rights) their organization's private data. The role of “Extranet-Reader” in addition to the “Extranet-Manager” role is automatically assigned to ensure the user can see all the relevant data as well 

Read & write access to all Client Portals for Fluxys LNG LNG

 

Extranet-Reader 

Person who can log into all Client Portals for Fluxys LNG to access (with reading rights) their organization's private data 

Read access to all Client Portals for Fluxys LNG

 

Finance 

Point of contact for financial topics such as invoice follow-up, bank guarantees, cash collaterals, etc. 

None 

KYC Form Role 

IT 

Point of contact for ICT topics such as Fluxys system downtimes, upgrades, new features, etc. 

None 

KYC Form Role 

Operational 

Point of contact for operational topics such as maintenances, nomination support, etc. Includes 24/7 services. 

None 

KYC Form Role 

Regulatory 

Point of contact for regulatory topics such as new regulations, etc. 

None 

 

LNG Services Agreement (LSA) 

Role 

Role Definition 

Fluxys System Access 

User Management Implementation Comments 

API User 

Identifies a technical user setup for automatic downloads on MyFluxys for Fluxys LNG 

Access to setup communication protocol for automatic downloads.
[additional configuration needed and can only be done in Fluxys Group User Management Module] 

Role automatically added to contacts of type "technical" 

Commercial 

Point of contact for commercial topics such as contracts, new products, auctions, etc. relating to ship services at Zeebrugge terminal 

None 

KYC Form Role 

Commercial Backup 

Backup to the primary commercial point of contact for ship services at Zeebrugge terminal 

None 

KYC Form Role 

Digital Invoice Recipient 

Receive digital invoices for ship LNG services at Zeebrugge terminal 

None 

KYC Form Role 

Extranet-Administrator 

Person (Administrator) who manages user access and contact information for Fluxys LNG on behalf of the customer 

Read & write access to Fluxys Group User Management Module

Administrator Role 

Extranet-Auction Bidder 

Person who participates in auctions of ship slots at Zeebrugge terminal 

Read & write access to Auctioning Fluxys LNG

Auction Bidder Role 

Extranet-Manager 

Person who can log into all Client Portals for Fluxys LNG to access (with editing rights) their organization's private data. The role of “Extranet-Reader” in addition to the “Extranet-Manager” role is automatically assigned to ensure the user can see all the relevant data as well 

Read & write access to all Client Portals for Fluxys LNG

 

Extranet-Reader 

Person who can log into all Client Portals for Fluxys LNG to access (with reading rights) their organization's private data 

Read access to all Client Portals for Fluxys LNG

 

Finance 

Point of contact for financial topics such as invoice follow-up, bank guarantees, cash collaterals, etc. 

None 

KYC Form Role 

IT 

Point of contact for ICT topics such as Fluxys system downtimes, upgrades, new features, etc. 

None 

KYC Form Role 

Operational 

Point of contact for operational topics such as maintenances, nomination support, etc. Includes 24/7 services. 

None 

KYC Form Role 

Regulatory 

Point of contact for regulatory topics such as new regulations, etc. 

None 

 

LNG Terminalling Agreement (LTA) 

Role 

Role Definition 

Fluxys System Access 

User Management Implementation Comments 

API User 

Identifies a technical user setup for automatic downloads on MyFluxys for Fluxys LNG 

Access to setup communication protocol for automatic downloads.
[additional configuration needed and can only be done in Fluxys Group User Management Module] 

Role automatically added to contacts of type "technical" 

Commercial 

Point of contact for commercial topics such as contracts, new products, auctions, etc. relating to ship services at Zeebrugge terminal 

None 

KYC Form Role 

Commercial Backup 

Backup to the primary commercial point of contact for ship services at Zeebrugge terminal 

None 

KYC Form Role 

Digital Invoice Recipient 

Receive digital invoices for ship LNG services at Zeebrugge terminal 

None 

KYC Form Role 

Extranet-Administrator 

Person (Administrator) who manages user access and contact information for Fluxys LNG on behalf of the customer 

Read & write access to Fluxys Group User Management Module 

Administrator Role 

Extranet-Auction Bidder 

Person who participates in auctions of ship slots at Zeebrugge terminal 

Read & write access to Auctioning Fluxys LNG 

Auction Bidder Role 

Extranet-Manager 

Person who can log into all Client Portals for Fluxys LNG to access (with editing rights) their organization's private data. The role of “Extranet-Reader” in addition to the “Extranet-Manager” role is automatically assigned to ensure the user can see all the relevant data as well 

Read & write access to all Client Portals for Fluxys LNG

 

Extranet-Reader 

Person who can log into all Client Portals for Fluxys LNG to access (with reading rights) their organization's private data 

Read access to all Client Portals for Fluxys LNG

 

Finance 

Point of contact for financial topics such as invoice follow-up, bank guarantees, cash collaterals, etc. 

None 

KYC Form Role 

IT 

Point of contact for ICT topics such as Fluxys system downtimes, upgrades, new features, etc. 

None 

KYC Form Role 

Operational 

Point of contact for operational topics such as maintenances, nomination support, etc. Includes 24/7 services. 

None 

KYC Form Role 

Regulatory 

Point of contact for regulatory topics such as new regulations, etc. 

None 

 

LNG Transshipment Services Agreement (LTSA) 

Role 

Role Definition 

Fluxys System Access 

User Management Implementation Comments 

API User 

Identifies a technical user setup for automatic downloads on MyFluxys for Fluxys LNG 

Access to setup communication protocol for automatic downloads.
[additional configuration needed and can only be done in Fluxys Group User Management Module] 

Role automatically added to contacts of type "technical" 

Commercial 

Point of contact for commercial topics such as contracts, new products, auctions, etc. relating to ship services at Zeebrugge terminal 

None 

KYC Form Role 

Commercial Backup 

Backup to the primary commercial point of contact for ship services at Zeebrugge terminal 

None 

KYC Form Role 

Digital Invoice Recipient 

Receive digital invoices for ship LNG services at Zeebrugge terminal 

None 

KYC Form Role 

Extranet-Administrator 

Person (Administrator) who manages user access and contact information for Fluxys LNG on behalf of the customer 

Read & write access to Fluxys Group User Management Module 

Administrator Role 

Extranet-Auction Bidder 

Person who participates in auctions of ship slots at Zeebrugge terminal 

Read & write access to Auctioning Fluxys LNG 

Auction Bidder Role 

Extranet-Manager 

Person who can log into all Client Portals for Fluxys LNG to access (with editing rights) their organization's private data. The role of “Extranet-Reader” in addition to the “Extranet-Manager” role is automatically assigned to ensure the user can see all the relevant data as well 

Read & write access to all Client Portals for Fluxys LNG

 

Extranet-Reader 

Person who can log into all Client Portals for Fluxys LNG to access (with reading rights) their organization's private data 

Read access to all Client Portals for Fluxys LNG

 

Finance 

Point of contact for financial topics such as invoice follow-up, bank guarantees, cash collaterals, etc. 

None 

KYC Form Role 

IT 

Point of contact for ICT topics such as Fluxys system downtimes, upgrades, new features, etc. 

None 

KYC Form Role 

Operational 

Point of contact for operational topics such as maintenances, nomination support, etc. Includes 24/7 services. 

None 

KYC Form Role 

Regulatory 

Point of contact for regulatory topics such as new regulations, etc. 

None