Role 

Role Definition 

Balansys System Access 

User Management Implementation Comments 

API User 

Identifies a technical user setup for automatic downloads on the Client Portal for Balansys 

Access to setup communication protocol for automatic downloads (additional configuration needed and can only be done in Fluxys Group User Management Module) 

Role automatically added to contacts of type "technical" 

Commercial 

Point of contact for commercial topics such as contracts, new products, etc. 

None 

KYC Form Role 

Commercial Backup 

Backup to the primary commercial point of contact 

None 

KYC Form Role 

Digital Invoice Recipient 

Receives digital invoices for Balansys services 

None 

KYC Form Role 

Extranet-Administrator 

Person (Administrator) who manages user access and contact information for Balansys on behalf of the customer 

Read & write access to Fluxys Group User Management Module 

Administrator Role 

Extranet-Manager 

Person who can log into the Client Portal of Balansys to access (with editing rights) their organization's private data. The role of “Extranet-Reader” in addition to the “Extranet-Manager” role is automatically assigned to ensure the user can see all the relevant data as well 

Read & write access to the Client Portal of Balansys 

None 

Extranet-Reader 

Person who can log into the Client Portal of Balansys to access (with reading rights) their organization's private data 

Read access to the Client Portal of Balansys 

None 

Finance 

Point of contact for financial topics such as invoice follow-up, bank guarantees, cash collaterals, etc. 

None 

KYC Form Role 

IT 

Point of contact for ICT topics such as Balansys system downtimes, upgrades, new features, etc. 

None 

KYC Form Role 

Operational 

Point of contact for operational topics such as maintenances, nomination support, etc. Includes 24/7 services. 

None 

KYC Form Role 

Regulatory 

Point of contact for regulatory topics such as new regulations, etc. 

None 

None